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Faq

Below are the quick answers to some of our most frequently asked questions.

Do I need a credit card?

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Which documents are needed to pick up a rental car?

You must present your driving license and passport or identity card.

What is included in the rental charges?

Its included the daily rental fee.

If you choose for Full insurance then 20€/day fee OR if  you choose Safety Deposit then 850€ will be charged and delivery back at car delivery if everything its okay.

Insurance? CDW Collision Coverage?

Our Insurance Information in more detail of our service. All security deposits are paid upon reception of the vehicle.

 

CDW Collision Coverage

Enjoy a worry-free rental and take full advantage of driving. If you choose this option no need for credit cards or safety deposits.

The CDW option – deductible exception, total tranquillity offers SCDW that eliminates the responsibility for the deductible.

The SCDW doesn’t cover the loss of keys, accessories, original documents and tyre damage.

 

How many kilometres/miles can I do?

The kilometers or miles are unlimited, so you can enjoy the vehicle and our island without limits.

Can I rent the car at one place and drop it off at another station?

Yes, you can rent it on Funchal area and delivery at airport, but airport delivery/ collect has and extra cost of 23,50€ per way

Do I need a Driving License?

Yes. The minimum age of the driver is 21 years old, the presentation of the original documents is mandatory.
In case of being a driver with less than 2 years license and/or less than 21 years, the payment of the deductible is mandatory, as well as a fee added to the total value of your booking purchase, according to our in-store rates.

Does the car come with full tank?

No. The vehicles must be delivered with the same amount as the initial contract, and for each 1⁄4 of deposit missing, a fee of 25€ will be charged.